Client Testimonials
Don't Just Take Our Word For It
Hear from the businesses across Omaha and 23 states that trust CSI to manage their IT infrastructure, protect their data, and accelerate their growth.
CSI has been an instrumental part of our IT team for over twenty years. Your staff has always been very professional and knowledgeable to work with.
John Fray
Vice-President, Operations, Omaha Custom Manufacturing
// client voices
Trusted Across Industries
From Omaha manufacturers to nationwide financial services, our clients trust CSI to keep their businesses running.
CSI's reliability, dedicated staff, and security systems consistently pass audits. We trust them completely with our infrastructure.
Linda Carter
President, Members Credit Union
The 24/7 monitoring service significantly improved our security posture and peace of mind. CSI keeps us protected around the clock.
Randy Cidlik
Vice-President, IT, Selden Company
I just wanted to write you a note to say thanks for your assistance on our Lotus notes server replacement project! Since we started working with you and Sathy in 1996, we have been very satisfied with your high levels of service and responsiveness.
Worldwide Sales Headquarters
We have been a satisfied client of CSI since August of 2000. Your staff has always been very professional and knowledgeable to work with and we are a very satisfied client.
Professional Health Care Corporation
On that one project, Cyber Sentry saved us almost $8,000 in support fees!
Leading Financial Services Company
The technical support offered by CSI is excellent, the timeliness of response is very good. Highly recommend CSI.
Local Nonprofit Organization
CSI has been an instrumental part of our IT team for over twenty years.
Leading Medication Systems Company
// what bad IT looks like vs the csi experience
What Happens Without the Right Partner — What Our Clients Experience
what bad IT looks like
What Happens Without the Right Partner
Extended downtime costing your business thousands per hour
Security breaches exposing sensitive client and employee data
Slow support response leaving your team unproductive
No strategic guidance to prevent recurring issues
the csi experience
What Our Clients Experience
Proactive monitoring that catches issues before they cause downtime
24/7 security operations center with in-house analysts
Guaranteed 1-hour response with 15-minute average resolution
Quarterly business reviews and strategic technology roadmaps
// your journey
Becoming a CSI Client
Contact
Reach out for a free consultation. We listen to your challenges and goals — no sales pitch, just honest conversation.
Assessment
Our team conducts a complimentary Technology Infrastructure Roadmap, evaluating your environment and identifying opportunities.
Onboarding
Seamless transition with zero disruption. Our refined process, perfected over 40+ years, ensures your team never misses a beat.
Ongoing Partnership
Continuous monitoring, proactive support, and quarterly reviews. We grow alongside your business across Omaha and beyond.
Contact
Reach out for a free consultation. We listen to your challenges and goals — no sales pitch, just honest conversation.
Assessment
Our team conducts a complimentary Technology Infrastructure Roadmap, evaluating your environment and identifying opportunities.
Onboarding
Seamless transition with zero disruption. Our refined process, perfected over 40+ years, ensures your team never misses a beat.
Ongoing Partnership
Continuous monitoring, proactive support, and quarterly reviews. We grow alongside your business across Omaha and beyond.
frequently asked questions
Common Questions
What makes CSI different from other IT companies in Omaha?
We've been serving businesses since 1981 — over 40 years of experience. Our Cyber Sentry Security Suite provides proactive 24/7 monitoring and management, not just break-fix support. Plus, our team includes a cybersecurity risk analyst with an NSA certified degree, setting us apart from typical MSPs.
How quickly can you respond to IT emergencies?
We guarantee a 1-hour response time, with an average 15-minute resolution time. For critical issues, our 24/7 monitoring systems often detect and begin resolving problems before you even notice them.
Do you work with businesses outside of Omaha?
Yes. While we're headquartered in Omaha, we manage approximately 3,000 systems across 23 states and 6 countries. Our remote management capabilities allow us to support businesses anywhere.
What size businesses do you typically work with?
We work with organizations of all sizes. Our Cyber Sentry plans — System Care, Care+, and Total Care — scale to match your needs, from pay-as-you-go support to unlimited everything.
How does your pricing work?
We offer flexible plans — from System Care's pay-as-you-go model to Total Care's unlimited support. During your complimentary Technology Infrastructure Roadmap session, we'll assess your environment and recommend the right plan.
What is a Technology Infrastructure Roadmap?
It's a complimentary strategic assessment where our team evaluates your current IT environment, identifies risks and opportunities, and creates a prioritized roadmap aligned with your business goals. There's no obligation — it's our way of showing you the CSI difference.
Do you really offer a money-back guarantee?
Yes — 100% money back guarantee. No fine print, no strings attached, no cheap double talk. If you are unsatisfied for ANY reason on ANY project or ticket, just ask and you will not be charged. In 40+ years, no one has ever used it.
100% Money-Back Guarantee
No fine print, no strings attached, no cheap double talk. If you are unsatisfied for ANY reason on ANY project or ticket, just ask and you will not be charged.
In 40+ years, no one has ever used it.
Schedule Your Free Assessmentnext steps
Join the Businesses That Trust CSI
Schedule your free Technology Infrastructure Roadmap and see why businesses across Omaha and 23 states choose CSI as their technology partner.