Since 1981
From Commodore to Cloud. 40+ Years of Trust.
Founded in Omaha, NE in 1981 as a humble retail store selling Commodores and Apple PCs. A lot has changed since then, but our core philosophy remains the same: we are on your team.
our journey
Four Decades of Innovation
Founded in Omaha
Started as a retail store selling Commodores and Apple PCs. From day one, our mission was to help Omaha businesses harness technology.
Enterprise Networking
One of the first Managed IT Services Providers in Omaha, shifting from break-fix to proactive IT management built on careful planning and predictable costs.
Managed Services
Expanded to serve businesses across multiple states with the same dedication to being on their team. Constant monitoring and reporting became our standard.
Cloud Migration
Built an in-house Security Operations Center with an NSA-certified analyst as cyber threats grew more sophisticated. Security became core to everything we do.
Cyber Sentry Launch
Launched our proprietary Cyber Sentry Security Suite. Now managing 3,000+ systems across 23 states and 6 countries from our Omaha headquarters.
// the problem vs the solution
The Old Way — The CSI Way
the problem
The Old Way
Reactive IT support that only shows up after things break
Unpredictable technology costs blowing your budget
No strategic IT guidance aligned with your business growth
Outsourced overseas support that doesn't understand your business
the solution
The CSI Way
Proactive 24/7 monitoring catches issues before they become problems
Predictable monthly costs — no surprise bills, ever
Strategic technology roadmap aligned with your Omaha business goals
In-house team including an NSA-certified cybersecurity analyst
what drives us
Our Core Philosophy
We Are on Your Team
A lot has changed since 1981, but our core philosophy remains the same: we are on your team. Your success is our success.
Careful Planning
Every engagement starts with understanding your business. We build strategic IT roadmaps aligned with your goals — not cookie-cutter solutions.
Predictable Costs
No surprise bills. Transparent, predictable monthly pricing so you can budget with confidence and focus on your business.
Constant Monitoring & Reporting
Our Cyber Sentry Security Suite provides 24/7 active monitoring with regular reporting so you always know the state of your IT.
Cybersecurity First
With an in-house NSA-certified cybersecurity risk analyst, security isn't an add-on — it's built into everything we do.
Local Roots, National Reach
Headquartered in Omaha since 1981, serving businesses across 23 states with the same dedication as day one.
client stories
Trusted by Omaha Industry Leaders
CSI has been an instrumental part of our IT team for over twenty years. Your staff has always been very professional and knowledgeable to work with.
John Fray
Vice-President, Operations, Omaha Custom Manufacturing
CSI's reliability, dedicated staff, and security systems consistently pass audits. We trust them completely with our infrastructure.
Linda Carter
President, Members Credit Union
The 24/7 monitoring service significantly improved our security posture and peace of mind. CSI keeps us protected around the clock.
Randy Cidlik
Vice-President, IT, Selden Company
frequently asked questions
Common Questions
What makes CSI different from other IT companies in Omaha?
We've been serving businesses since 1981 — over 40 years of experience. Our Cyber Sentry Security Suite provides proactive 24/7 monitoring and management, not just break-fix support. Plus, our team includes a cybersecurity risk analyst with an NSA certified degree, setting us apart from typical MSPs.
How quickly can you respond to IT emergencies?
We guarantee a 1-hour response time, with an average 15-minute resolution time. For critical issues, our 24/7 monitoring systems often detect and begin resolving problems before you even notice them.
Do you work with businesses outside of Omaha?
Yes. While we're headquartered in Omaha, we manage approximately 3,000 systems across 23 states and 6 countries. Our remote management capabilities allow us to support businesses anywhere.
What size businesses do you typically work with?
We work with organizations of all sizes. Our Cyber Sentry plans — System Care, Care+, and Total Care — scale to match your needs, from pay-as-you-go support to unlimited everything.
How does your pricing work?
We offer flexible plans — from System Care's pay-as-you-go model to Total Care's unlimited support. During your complimentary Technology Infrastructure Roadmap session, we'll assess your environment and recommend the right plan.
What is a Technology Infrastructure Roadmap?
It's a complimentary strategic assessment where our team evaluates your current IT environment, identifies risks and opportunities, and creates a prioritized roadmap aligned with your business goals. There's no obligation — it's our way of showing you the CSI difference.
Do you really offer a money-back guarantee?
Yes — 100% money back guarantee. No fine print, no strings attached, no cheap double talk. If you are unsatisfied for ANY reason on ANY project or ticket, just ask and you will not be charged. In 40+ years, no one has ever used it.
100% Money-Back Guarantee
No fine print, no strings attached, no cheap double talk. If you are unsatisfied for ANY reason on ANY project or ticket, just ask and you will not be charged.
In 40+ years, no one has ever used it.
Serving businesses from Omaha across 23 states since 1981
Schedule Your Free Assessmentnext steps
Ready to Work with a Partner Who Cares?
Schedule a free Technology Infrastructure Roadmap and see the CSI difference for yourself. Serving Omaha and 23 states since 1981.